Nurse Staffing Agency Orientation

Looking for a nurse staffing agency orientation? Nurses On Call offers comprehensive orientation, support, and career opportunities. Discover more today!

Are you a nurse looking for an exciting new career opportunity? Look no further than Nurses On Call, a reputable nurse staffing agency located in Pensacola, FL. With over 25 years of experience, Nurses On Call specializes in matching highly skilled and experienced RNs and LPNs to medical facilities in need of temporary or semi-permanent staff. Our dedicated team provides 24/7 on-call service, local support, and an on-site Director of Nursing to ensure a seamless experience. Whether you’re seeking to expand your horizons or simply looking for a change, call us today at 850-474-9803 and discover how Nurses On Call can help take your career to new heights!

Find your new Nurse Staffing Agency Orientation on this page.

Orientation Process

Overview of orientation

During the orientation process at Nurses On Call, we aim to provide agency nurses with a comprehensive understanding of our organization, policies, procedures, and expectations. The orientation program is designed to ensure that you feel prepared and confident in your role as an agency nurse.

Orientation schedule

The orientation schedule will be provided to you upon your arrival. It will outline the various sessions and activities that you will be participating in throughout the orientation process. We have carefully curated the schedule to cover all the necessary topics and allow you to engage in hands-on learning experiences.

Orientation materials

In order to support your learning during orientation, we will provide you with a variety of materials such as handbooks, guides, and training manuals. These resources will serve as valuable references throughout your time with Nurses On Call and will help you familiarize yourself with our policies, procedures, and best practices.

Discover more about the Nurse Staffing Agency Orientation.

Agency Policies and Procedures

Code of conduct

Maintaining a high level of professionalism and ethical behavior is of utmost importance to Nurses On Call. Our code of conduct outlines the expectations and guidelines for your behavior while representing our agency. It includes elements such as treating patients and colleagues with respect, maintaining confidentiality, and adhering to the standards of practice.

Dress code

As an agency nurse, it is important to present yourself in a professional and appropriate manner. Nurses On Call has a specific dress code policy that must be followed while on duty. The dress code ensures that you uphold a clean and tidy appearance and adhere to facility-specific requirements, such as wearing a uniform or professional attire.

Safety protocols

The safety of our nurses, patients, and staff is a top priority at Nurses On Call. During the orientation process, you will receive training on various safety protocols relevant to your role as an agency nurse. These protocols include infection control measures, emergency response procedures, and the proper handling of hazardous materials.


Maintaining patient confidentiality is crucial in healthcare. Nurses On Call emphasizes the importance of confidentiality and ensures that all agency nurses undergo training on privacy laws, HIPAA regulations, and the appropriate handling of sensitive information. You will learn how to protect patient privacy and maintain confidentiality throughout your work assignments.

Timekeeping and scheduling

Accurate timekeeping and adherence to scheduling requirements are essential for successful agency nursing. Nurses On Call will provide you with detailed guidance on how to submit your timesheets, how to report schedule changes, and how to communicate any scheduling issues. Effectively managing your time is crucial for meeting the needs of both our agency and the healthcare facilities we serve.

Introduction to Nurse Staffing Agency

History and background

Nurses On Call has been operating as a trusted nurse staffing agency for over 25 years. Our agency was founded with the goal of providing healthcare facilities with qualified nurses to meet their staffing needs. Throughout our history, we have developed strong relationships with both nurses and healthcare facilities, allowing us to consistently deliver high-quality staffing solutions.

Mission and values

At Nurses On Call, our mission is to provide healthcare facilities with highly skilled and dedicated nurses who are committed to delivering exceptional patient care. Our core values include integrity, collaboration, compassion, and accountability. These values guide our actions and shape the way we serve our clients and support our nurses.

Services offered

As a nurse staffing agency, Nurses On Call offers a range of services to meet the staffing needs of healthcare facilities. We provide temporary and semi-permanent placement of registered nurses (RNs) and licensed practical nurses (LPNs) with at least one year of current nursing experience. Our agency can fulfill staffing needs across various medical specialties and settings, ensuring that our nurses can make a significant impact wherever they are placed.

Contact information

If you have any questions or need assistance, our dedicated support staff is always available to help. You can reach us by phone at (850) 474-9803 or visit our website at Nurses On Call is located at 6702 Plantation Rd, Suite A, Pensacola, FL 32504. Contact us today and let us help you take your nursing career to new heights!

Roles and Responsibilities

Responsibilities of agency nurses

As an agency nurse, you will have specific responsibilities that vary depending on the assignment and healthcare facility. Your primary role will be to provide high-quality patient care, following facility-specific protocols and the scope of practice of your nursing license. Agency nurses are also expected to maintain accurate documentation, collaborate effectively with interdisciplinary teams, and adhere to all applicable policies and procedures.

Expectations for professionalism

Professionalism is essential in the nursing profession, and agency nurses are held to high standards. Nurses On Call expects all agency nurses to demonstrate professionalism in their interactions with patients, colleagues, and facility staff. This includes maintaining a positive attitude, practicing active listening, and displaying empathy and compassion towards patients and their families.

Teamwork and communication

Collaboration and effective communication are essential for providing quality patient care. Nurses On Call values teamwork and expects our agency nurses to actively engage in interdisciplinary collaboration, share information, and contribute to a positive working environment. Clear and concise communication with patients, families, and healthcare team members is key to successful nursing practice.

Scope of practice

Understanding and adhering to the scope of practice defined by your nursing license is crucial as an agency nurse. The orientation process at Nurses On Call will provide you with a comprehensive overview of the legal and professional boundaries within which you must practice. It is important to recognize your limitations and seek appropriate guidance or supervision when necessary.

Delegation and supervision

Agency nurses may find themselves in situations where they need to delegate tasks or receive supervision from other healthcare professionals. During the orientation process, you will receive training on effective delegation and the importance of clear communication when interacting with other members of the healthcare team. Nurses On Call encourages agency nurses to seek guidance and report any concerns or issues related to delegation or supervision.

Communication and Documentation

Effective communication in healthcare

Clear and effective communication is essential for providing safe and efficient patient care. Nurses On Call will provide training on various communication techniques, including therapeutic communication, active listening, and the use of appropriate body language. You will also learn how to communicate effectively with patients, families, and other healthcare team members to ensure accurate information exchange and promote positive outcomes.

Documentation requirements

Accurate and timely documentation is vital in nursing practice. Nurses On Call will provide guidance on facility-specific documentation requirements, including electronic health record systems. You will learn how to document essential patient information, interventions, and outcomes in a clear and comprehensive manner. Proper documentation helps ensure continuity of care and supports the overall quality of patient care.

Reporting incidents and concerns

As an agency nurse, you play a crucial role in promoting patient safety. Nurses On Call emphasizes the importance of reporting incidents, near misses, and concerns regarding patient safety or any potential risks. During the orientation process, you will receive training on how to recognize and report incidents, in accordance with facility-specific protocols and regulatory requirements.

HIPAA compliance

Protecting patient privacy and maintaining HIPAA compliance is a fundamental part of nursing practice. Nurses On Call ensures that all agency nurses receive training on HIPAA regulations and understand the importance of safeguarding patient information. You will learn how to handle and transmit patient information securely, as well as how to appropriately respond to breaches or violations of privacy.

Patient Care Protocols

Introduction to facility-specific protocols

Every healthcare facility has unique protocols and guidelines that agency nurses must follow. Nurses On Call will familiarize you with the specific protocols of the facility to which you are assigned. Understanding these protocols is essential for delivering safe and effective patient care and ensuring continuity of care between nurses.

Medication administration procedures

Accurate and safe medication administration is a critical aspect of nursing practice. During orientation, Nurses On Call will provide training on facility-specific medication administration procedures, including dosage calculations, medication verification processes, and documentation requirements. You will also receive education on identifying and managing medication errors and adverse drug reactions.

Infection control measures

Maintaining a clean and safe environment is essential to prevent the spread of infections within healthcare facilities. Nurses On Call will provide training on facility-specific infection control measures, including hand hygiene, sterilization techniques, and the use of personal protective equipment (PPE). You will learn how to effectively implement these measures to protect both yourself and your patients.

Emergency response protocols

During your assignments as an agency nurse, you may encounter emergency situations that require quick and effective responses. Nurses On Call will ensure that you receive training on facility-specific emergency response protocols. This training will equip you with the necessary knowledge and skills to handle emergencies, including cardiopulmonary resuscitation (CPR), first aid, and the activation of emergency systems.

Technology and Equipment

Training on electronic health record systems

Electronic health record (EHR) systems play a vital role in modern healthcare. Nurses On Call understands the importance of EHR proficiency for agency nurses. During the orientation process, you will receive training on facility-specific EHR systems, including how to navigate the system, document care, and access patient information securely. This training will help you maximize your efficiency and effectiveness in utilizing EHR technology.

Overview of medical equipment used

Healthcare facilities utilize a wide range of medical equipment to deliver patient care. Nurses On Call will provide you with an overview of the common medical equipment you are likely to encounter during your assignments. This overview will include information on equipment operation, maintenance, and troubleshooting, ensuring that you are competent in utilizing the equipment safely and effectively.

Proper use and maintenance of equipment

Proper utilization and maintenance of medical equipment are crucial for patient safety. Nurses On Call will provide training on the correct handling, cleaning, storage, and disposal procedures for different types of equipment. You will learn how to conduct equipment checks, troubleshoot common issues, and report any malfunctions or concerns promptly. By demonstrating proper equipment use, you contribute to a safe and efficient working environment.

Troubleshooting common technology issues

Technology issues can arise unexpectedly, impacting the delivery of care. Nurses On Call will equip you with the necessary knowledge and troubleshooting skills to address common technology issues that may arise during your assignments. This training will help you quickly resolve minor technology problems, ensuring minimal disruption to patient care and maximizing your efficiency in utilizing healthcare technology.

Professional Development Opportunities

Continuing education requirements

Continuous learning is essential for professional growth and ensuring that you provide the highest quality of care. At Nurses On Call, we value ongoing education and require our agency nurses to meet specific continuing education requirements. During orientation, you will be provided with information on these requirements and the resources available to help you fulfill them.

Opportunities for skill enhancement

Nurses On Call aims to support agency nurses in their professional growth and skill enhancement. We provide various opportunities for our nurses to further develop their clinical expertise and expand their knowledge in specific areas of interest. This may include attending workshops, conferences, or online courses in collaboration with renowned educational institutions and healthcare organizations.

Professional certifications

Obtaining professional certifications can enhance your nursing career and open up new opportunities. Nurses On Call encourages agency nurses to pursue certifications relevant to their practice areas. We provide information and guidance on certification options, preparation resources, and financial assistance opportunities to support you in attaining these valuable credentials.

Career advancement support

Nurses On Call is committed to supporting your long-term career goals. We offer career advancement support to our agency nurses, including guidance on specialty certifications, resume building, interview preparation, and job placement assistance. Whether you are seeking new challenges or aiming for leadership roles, Nurses On Call will be there to help you navigate your career path.

Benefits and Support

Employee benefits available

Nurses On Call understands the importance of providing competitive employee benefits to attract and retain top talent. We offer a comprehensive benefits package for our agency nurses, which may include health insurance, retirement plans, paid time off, and opportunities for professional development. We are committed to supporting your overall well-being and ensuring that you feel valued as a member of our team.

Access to employee assistance programs

Nurses On Call recognizes that nursing can be a demanding profession, both emotionally and physically. We care about your well-being and understand the challenges that nurses may face. As an agency nurse, you will have access to employee assistance programs that provide resources and support for personal and professional challenges. These programs are designed to help you navigate difficulties and maintain a healthy work-life balance.

Support from agency staff

At Nurses On Call, we are proud to have a dedicated support staff who are committed to ensuring your success as an agency nurse. Our team is available to assist you with any questions, concerns, or challenges that may arise during your assignments. We prioritize open communication, and you can rely on our support staff for guidance, encouragement, and advocacy throughout your journey with Nurses On Call.

Performance feedback and evaluations

To foster continuous improvement and professional growth, Nurses On Call provides regular performance feedback and evaluations to our agency nurses. These evaluations are conducted by our on-site Director of Nursing or a designated supervisor and serve as an opportunity to recognize your strengths, identify areas for growth, and establish goals for professional development. We value your feedback and will work collaboratively to help you reach your full potential as a nurse.


Summary of orientation process

The orientation process at Nurses On Call is designed to prepare you for success as an agency nurse. Throughout the orientation program, you will gain a comprehensive understanding of our organization, policies, and procedures. You will receive training on important topics such as safety protocols, communication, patient care protocols, technology, professional development, and more. We aim to equip you with the knowledge, skills, and resources necessary to provide exceptional patient care and flourish in your nursing career.

Importance of ongoing learning

Nursing is a dynamic profession that requires continuous learning and adaptation to new practices and technologies. Nurses On Call recognizes the importance of ongoing education and professional development. We encourage you to embrace a lifelong learning mindset and take advantage of the resources and opportunities available to you. By continually expanding your knowledge and skills, you will elevate your nursing practice and contribute to the delivery of high-quality patient care.

Encouragement to contact agency with any questions

Nurses On Call is committed to your success and satisfaction as an agency nurse. If you have any questions, concerns, or need assistance at any point during your assignments, we encourage you to reach out to our dedicated support staff. We are here to provide guidance, support, and reassurance as you embark on this rewarding journey. Your success is our success, and we look forward to supporting you throughout your career with Nurses On Call.

Remember, your dedication and commitment to providing exceptional patient care make a significant impact on the lives of individuals and communities. Thank you for choosing Nurses On Call as your partner in advancing your nursing career.

Get your own Nurse Staffing Agency Orientation today.